Privacy Policy

Privacy Policy

Able Instruments & Controls Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit Able’s websites (‘the Sites’)

Device Information we collect

When you visit the Sites, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Sites, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Sites, and information about how you interact with the Sites. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

– “Google Analytics” Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information about Google’s privacy policy may be obtained from

Personal Information we collect

When you contact us using other means we may collect certain information from you, including your name, job title, email address, phone number, company name, billing and shipping addresses.

How do we use your Personal Information?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • We may use the information to improve our products and services.
  • Internal record keeping.
  • To fulfil your enquiry
  • From time to time, if you have opted in, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

We use the device information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Sites (for example, by generating analytics about how our customers browse and interact with the Sites, and to assess the success of our marketing and advertising campaigns).

Sharing your Information

We do not share your Personal Information with third parties apart from in the following situations;

  • With “Google Analytics” (see section above)
  • Our suppliers or subcontractors, in so far as reasonably necessary for the purposes of fulfilling your enquiry
  • To comply with applicable laws and regulations
  • To respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident please note that we may process your information in order to fulfill contracts we might have with you, for example if you make an order, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention

We store and use some of your basic business contact data which we may retain for legitimate business or legal purposes.

How to delete your data

According to GDPR legislation, you have the Right to Erasure of Personal Information collected by us.

Please see the contact us section at the bottom of this page.

How to download your data

According GDPR legislation, you have the Right to Access and the Right to Data Portability of Personal Information collected by us.

Please see the contact us section at the bottom of this page.

The data we will send you will include all of your Personal Information stored.

Keeping your data up to date

If you believe that any information we are holding on you is incorrect or incomplete, please see the contact us section at the bottom of this page.

In the event of data breach

According to GDPR legislation, in the event of a data breach, if the breach is likely to result in a high risk of adversely affecting your rights and freedoms, we must inform you without undue delay.

We will notify you via email should it come to light that your rights and freedoms may potentially be affected by a high-risk data breach within 72 hours of being made aware of the data breach.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices or to make a data protection enquiry, please contact us by e-mail at or by using the contact form at the top of this page or by post to;

ABLE Instruments & Controls, Cutbush Park, Danehill, Lower Earley, Reading. Berkshire. RG6 4UT. UK

Contact us regarding your data


Contact us using the below form if:

  • you’d like us to send your data
  • you’d like to to update your data
  • you’d like us to permanently delete your data

Or alternatively, email us at

Contact Us